The first step in our process is scheduling a Quick Chat. Our Quick Chat form can be found on our website under the "Contact" tab. After filling out the form, we will reach out to schedule a 10-15 minute phone call. This is a no-strings attached conversation where we learn more about your project needs, timeline, and budget. We also let you know how we work and if it is a good fit, we get an Initial Consultation on the calendar.

During your consultation, we walk through your space (in person or virtually) and see the scope of work while brainstorming ideas. After, we put together our Design Fee Proposal which is a flat fee per space based on the level of design required and the amount of selections needed. For spec homes and new builds without furniture selections, this is a flat fee based on square footage.

These fees include our time to do a full measure day, scale in your space, make all necessary selections, provide photorealistic renderings when applicable, and present all designs. After the final design decisions are made, our Design Fees also include your concept construction drawings for your chosen design, which have coordinating material spreadsheets to be passed along to your contractor. One on site pre-construction walkthrough with your contractor is also included for local projects. All additional construction meetings and contractor communication is billed at our hourly rate. The amount of hours needed is determined during our pre-construction walkthrough.

After you decide to move forward, we send over a comprehensive questionnaire that helps us evaluate what you are visually drawn to and what functional needs would fit your lifestyle. These include questions such as, "do you have any material allergies?" or "what organizational elements are you hoping to have in your new kitchen?" We also collect inspiration images from you and even find our own to be sure we are aligned on the direction of your space. Once all of this is agreed upon, we are ready to move forward with our behind the scenes design process!

Our team presents to you a detailed design presentation and provides samples to allow you to touch and feel what we are proposing. During this meeting, we show you exact selections, scaled floor plans, furniture layouts, and photorealistic renderings when applicable. From the cabinet design to the tile orientation, every detail is included in this presentation to ensure we paint a clear vision for you to be able to make selections.

All of our furniture selections are made behind the scenes, taking into account the detailed notes and information collected from the Design Questionnaires and inspiration images. Since we work with online trade-exclusive, wholesale vendors, most items cannot be tested in person before purchasing. We use our extensive knowledge on furniture, communication with our vendor representatives, and detailed photos of the selections to help you get a feel for how the furniture will look and function. We are also able to have custom pieces made to duplicate the structure of furniture pieces you may have come across in person. As designers, we attend furniture markets across the country to be able to speak on the comfort and quality that our online furniture vendors deliver. We do require that all furniture pieces are purchased through LS Design Studio throughout the duration of the project.

Our team manages ordering and fulfillment of furniture, lighting, and hardware. We recommend that the GC orders building materials as they have established relationships with their vendors which allows for a smoother ordering, tracking, and installation process. Your contractor will have all details needed to order construction materials using our spreadsheets.

At the start of construction, we collect a project management retainer billed at our hourly rate. This amount is estimated at the pre-construction walkthrough based on the scope of the job. This retainer covers our time for additional contractor communication, site checks, and construction meetings. The PM retainer varies in amount but is required for all construction projects unless otherwise specified.

We use a web-based platform called Basecamp. This platform allows us to send updates, post photos, and keep our clients in the loop. In addition to basic communication, it also stores all information related to the project such as material selections, past design presentations, timelines, meeting notes, and any additional items necessary to keep the project organized.

Our design fee payments are made up-front. For larger projects, we may break you project into more digestible phases. We use an online system called Ivy to track all proposals, invoices and payments - these are able to be viewed by you at any time from your own computer.